ISO 9001:2008 Certified

Network Operation Center (NOC) Services

Maktech & Telecommunications > Network Operation Center (NOC) Services

NETWORK OPERATION CENTER SERVICES

Regardless of the network location, we instantly detect, diagnose and remediate the network performance issues to avoid outages through error monitoring and fault management.

Maktech-managed NOC services effectively monitor network devices, and ensure each of them are functioning perfectly for secure and reliable infrastructure.

Network Monitoring & Operations cover the following:

  • Fault Management & Trouble shooting Management
  • Root Cause Analysis Support & Reporting
  • Upgrade/Capacity Management
  • Configuration Management
  • KPI Measurement
  • Backup management & Recovery support
  • Database Management
  • Remote Infrastructure Alarm monitoring and resolution
  • Onsite and remote Infrastructure Monitoring
  • Field Scheduling & Dispatch Management

Technical Support And Process Management:

  • Technical Help Desk
  • Acceptance Testing
  • Type Approval Testing
  • Process Management activities