ISO 9001:2008 Certified

Network Operation Center (NOC) Services

Maktech & Telecommunications > Network Operation Center (NOC) Services


Regardless of the network location, we instantly detect, diagnose and remediate the network performance issues to avoid outages through error monitoring and fault management.

Maktech-managed NOC services effectively monitor network devices, and ensure each of them are functioning perfectly for secure and reliable infrastructure.

Network Monitoring & Operations cover the following:

  • Fault Management & Trouble shooting Management
  • Root Cause Analysis Support & Reporting
  • Upgrade/Capacity Management
  • Configuration Management
  • KPI Measurement
  • Backup management & Recovery support
  • Database Management
  • Remote Infrastructure Alarm monitoring and resolution
  • Onsite and remote Infrastructure Monitoring
  • Field Scheduling & Dispatch Management

Technical Support And Process Management:

  • Technical Help Desk
  • Acceptance Testing
  • Type Approval Testing
  • Process Management activities